Description |
Wausau is part of the Commercial Markets business unit of the Liberty Mutual Group. With headquarters in Wisconsin, Wausau offers a wide variety of commercial property and casualty insurance products. Our specialty is workers compensation. We offer a variety of rating plans and deductible options. We pride ourselves on flexibility, to allow us to create the best insurance plan to meet your business needs. As of December 31, 2007, Liberty Mutual Group had $94.7 billion in consolidated assets, $82.3 billion in consolidated liabilities and $25.9 billion in annual consolidated revenue. Liberty Mutual ranks 94th on the Fortune 500 list of largest U.S. corporations based on 2007 revenue, and is the sixth-largest property and casualty insurer in the U.S. based on 2006 direct written premium. Liberty Mutual Group today employs over 41,000 people in more than 900 offices throughout the world.
Advance your career at Wausau Insurance, a member of the Liberty Mutual Group - A Fortune 100 Company!
The Senior Claims Case Manager works within a Claims Service Team, using the latest technology to manage an assigned caseload from the investigation of the claim through resolution. This includes making decisions about liability/compensability, evaluating losses, and negotiating settlements. The role interacts with claimants, policyholders, appraisers, attorneys, and other third parties throughout the claims management process. The position offers training developed with an emphasis on enhancing skills needed to help provide exceptional service to our customers.
Responsibilities:
* Manage an inventory of claims to evaluate compensability/liability.
* Investigate new claims by reviewing first reports of loss and supporting materials to determine the best initial contact; communicates with claimant, policyholders/customers, witnesses, etc.
* Establish action plan based on case facts, best practices, protocols, regulatory issues and available resources.
* Negotiate settlement within authority limits; escalates to team manager as appropriate.
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Requirements |
Qualifications:
* Bachelor's Degree or equivalent plus 3 to 5 years relevant experience.
* Effective written and verbal communication skills to provide information in a clear and concise manner and to communicate with a variety of individuals.
* Effective analytical skills to gather information, analyze facts and make recommendations based upon information collected.
* Negotiation skills.
* Knowledge of legal liability, insurance coverage and medical terminology preferred.
Benefits:
We recognize that talented people are attracted to companies that provide competitive pay, comprehensive benefits packages and outstanding advancement opportunities. For this reason we offer a Comprehensive Benefits Plan that includes the following:
* 401K and Company paid pension plan
* Medical coverage
* Dental coverage
* Paid time-off
* Pay-for-Performance
* Discounts on automobile and homeowner's insurance
* Discount fitness memberships
* Flexible spending accounts
* Tuition reimbursement
* Vision care coverage
* Work/Life resources
* Credit Union membership
* Employee and Dependent life insurance
* Disability insurance
* Long-term care insurance
Overview:
We believe strongly that commercial success can be achieved in a manner consistent with principles and ideals that bind us together as one company, that set us apart from our competitors, and that in the end will allow us to say we have succeeded commercially by doing the right thing the right way.
We believe that the Company's success is inextricably linked to our employees' satisfaction and success: satisfaction that they work for an industry leader committed to improving safety, satisfaction that they work for a company that does the right thing, and satisfaction that the company will reward them for their contributions and provide opportunities for personal growth and success.
We believe our employees take pride in knowing that they help people live safer more secure lives everyday.
Responsibility. What's your policy?
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